Microforge.net Enterprise Server - powerful network audit & management tool with helpdesk services

Innovative Enterprise Management and Helpdesk solution and Asset register for Auditor compliance

Microplus, the best of breed software distributor, announce the distribution of Microforge.net Enterprise Server 1.4, the latest release of the integrated Enterprise Systems Management and Helpdesk tools developed by Microforge.net. Use Enterprise Server's comprehensive, flexible and reliable modules to audit and manage LAN or WAN networks.

Microforge.net's Enterprise Server integrates five feature rich modules to create an enterprise management solution that empowers organisation efficiency, productivity and communications. Find and track network hardware and software, monitor changes to IT Assets, streamline helpdesk operations, resolve support requests and collaborate on tasks and projects with team members around the world.

ENT Inventory maintains comprehensive IT audits to guarantee licence legitimacy, monitor asset depreciation and accurately estimate the total cost of ownership. Scan entire networks for new, existing and missing machines, audit these machines for detailed hardware and software information and store it in ENT Server's IT Asset repository. ENT Inventory also provides manual entry fields to record non-Windows based machines, software contracts and other miscellaneous inventory items.

ENT Helpdesk manages internal and external support requests. ENT Helpdesk automatically assigns support requests an ID number, which is included in all communications to enable quick access to communications history and consistent quality of support. Help requests can be assigned to specific staff to ensure all enquiries are dealt with quickly and efficiently by knowledgeable personnel.

ENT Calendar keeps track of personal contacts, tasks/projects and manages appointments; as well as enabling team members around the world to collaborate, share information, contacts and tasks/projects as appropriate. ENT Administration enables network managers to customise ENT Server to meet their organisation's specific needs, manage user accounts, define security groups and configure access to each ENT Server Module on a per user basis.

The integrated ENT Report forge is a reporting application for accessing and designing ENT Server reports. ENT Report Forge allows network managers to define which reports each user can access and tailor them to meet particular needs. Microforge.net also provide an extensive reports library which can be downloaded from their website.

Microforge.net's Enterprise Server enterprise edition exclusively includes Network Monitor, an optional module for users with multiple networks. Network Monitor is installed onto each local network to collect hardware and software information, which it saves as an audit snapshot file, condenses and sends back to Enterprise Server to be stored in the ENT Inventory. This information is then available for network managers to detect faults and changes, generate reports or monitor assets.

About Microforge.net

Microforge.net Limited, first registered in 2000, is an Internet based software company committed to the development of quality products for IT professionals world wide. Microforge.net customers include small businesses, military organizations, government departments, universities, schools and Fortune 500 companies, from over 35 different countries. For further information about Microforge.net visit www.microforge.net.

About Microplus

Established in 1995, Microplus are leading providers of high quality IT consultancy services, web design and best-of-breed software distribution. Microplus deliver cost saving, real business solutions that significantly enhance productivity to small businesses, leading companies, government departments, local authorities, military organisations and charities in the UK and Ireland. For more information about any of Microplus' services please go to www.microplus.co.uk or call +44 (0) 1727 799670

For further information contact: Alison Hunter on: alisonh@microplus.co.uk or visit www.enterpriseserver.co.uk for images

My Web Host Promised Reliable Service and Technical Support, What Went Wrong?

You would think that, with the countless web hosting providers available, choosing the best would be a snap. Not so. It's hard to know who to trust with your business. After all, you've spent time and money developing a quality website that is sure to please your visitors. A miss-step, like choosing the wrong hosting company, could cost you money and your reputation. But do not fear. There are many good hosting providers. After you calculate the specifics, such as needed bandwidth, disk space allowance and price comparison, you're almost ready to sign with a hosting provider. The last and, maybe the first, key element is who will provide reliable customer service and the much needed technical support to meet your needs?

What is reliable hosting? Well, in a nutshell, a reliable host is a company that offers easily accessible customer service and always accessible technical support. It isn't good enough for a hosting provider to have "customer service" stated on their list of benefits. There are specific criteria that, when met, make for excellent and reliable customer service.

How responsive is their customer service staff?

Reliable customer service is easy to contact and available 24 hours a day. After all, your site is in a market where time stands still. If you're having problems with your site, you've having problems period. The Internet doesn't care if it's 2 am or 2 pm. Even if 24 hour phone support isn't available, there must be other means of contact. Through phone, email and support tickets, a reliable web host provider will offer 24 hours of customer service.

How large is their knowledge base?.

The ability to search through an index of common questions and answers may solve your problem without the need of contacting customer support. This will save you time and get your site working properly in record speed. The addition of an article base is an added bonus. You don't have to find a hosting company that offers a searchable article base, but if they do, it increases confidence that the company continues to provide quality and helpful information to their clients.

Great customer service is a must in your search for a reliable web host. But just as important is reliable technical service. Every hosting company you come across will promise great technical support. But what does this mean?

How easy is it to reach technical support?

Reliable technical support will start with easy access. If the means to reach technical support is somewhat muffled, run away! You will need technical support sooner or later, probably sooner and when you do you're going to want to reach someone A.S.A.P. There should be a toll-free number to contact technical support directly and a means to contact technical support 24 hours a day. The ability to contact "someone" 24 hours a day is not enough. In order to be considered reliable technical support they must be available 24 hours a day.

How do they protect you, the customer?

Does the web host provider continually take care of their own server? If they have technical support to watch out for themselves, they are in turn looking out for you. Because if your web host goes down, everyone goes down. Also look at how often they perform backups. The peace of mind you will have by knowing that your web site is protected and backed-up regularly by your hosting provider is invaluable.

These key elements will help your search for a reliable web hosting company and help alleviate your anxiety about "picking the right one." Along with the above pointers you may want to consider if you need any other support functions. Are you interested in web site management? Are you looking to have a professional design your site for a reasonable fee? If so, wouldn't it be nice to have all your needs met by one company? When one provider offers web site design solutions, reliable customer service and readily available technical support your problems are solved much sooner than if different companies handled each need separately. Remember your needs and you are certain to find a web hosting company that will fit you perfectly.

Flizard Technologies offers web hosting that you can count on. The most affordable web hosting service on the planet that comes with a sitebuilder and many more options.

Back Hair Laser Removal

Are you a victim of back hair? Does your wife or girlfriend cringe when you take off your shirt? There may be help for you with laser back hair removal.

Laser hair removal is a trend that is sweeping the country. With improvements in laser technology, these procedures are safer and less expensive than ever, and the results are longlasting. Most treatments use a very low level laser that is targets the affected area. The energy of the laser enters the pigment in the hair and causes the shaft to heat up, killing the hair. The follicle is also rendered ineffective, stunting new hair growth. Although the hair follicle deactivated, the surrounding skin is unharmed by the procedure.

Of course, this treatment has many applications for men and women, but one of the most popular is back hair laser removal. Previously, men had to undergo painful waxing, smelly dilapitory chemicals or shaving their backs to eliminate the hair that so many women find distasteful.

Of course, the type and amount of hair will determine how much your procedure costs. Darker or olive skinned patients will require more treatments than natural blondes, and hair thickness and density varies widely. Different lasers are even used to treat different skin color groups, so be sure to ask if your treatment center can handle your needs. Prices typically start at about $200-225, but back hair laser removal can run much higher, due to the larger area being treated. You should also expect to return for several treatments, as hair is removed in certain parts of the growth cycle only.

Although it may seem initially expensive, back hair removal using laser treatments is actually cost effective in the long run. Typically the hair does not regrow, and most centers offer touch ups for the few that do, as part of the package. If your back hair is an embarrassing problem, invest in yourself and try hair laser removal for your back!Kathlene Capelle is a writer for beauty tips and advice. Her site has information on laser hair removal, permanent hair removal, waxing and other hair removal methods. Please visit http://www.Hair-Removal-Central.com.